online banking downloaded transactions are duplicated

Jay Garland
Jay Garland Member Posts: 128 Novice Member Novice Member
edited November 2017 in Accounts Hosted
I've downloaded my credit card transactions and several entries have been duplicated. I don't know why this happened. I want to remove unmatched duplicates from the list of downloaded transactions and can't work out how to do this. Any ideas?

Comments

  • John G
    John G Reckon Staff Posts: 1,570 Reckon Staff
    edited November 2017
    Hi jay,

    Thanks for asking.

    Click on the X at the far right of the transaction line.

    regards,
    John.
  • Jay Garland
    Jay Garland Member Posts: 128 Novice Member Novice Member
    edited November 2016
    There is no X at the far right of the list of downloaded transactions...
  • John G
    John G Reckon Staff Posts: 1,570 Reckon Staff
    edited November 2017
    My apologies Jay.

    Leave the duplicate transactions unprocessed.  When all others complete, click on Done.  Back in the Online Banking Centre, delete the downloaded file.  


    regards,
    John
  • Jay Garland
    Jay Garland Member Posts: 128 Novice Member Novice Member
    edited January 2019
    How do you delete a file? I don't select SAVE when I download my feeds.

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