reckon crashing

Options
Daniel_8954890
Daniel_8954890 Member Posts: 2 ✭
edited May 2017 in Reckon Accounts (Desktop)
I have the Reckon Accounts Plus 2015 and I use Windows 10
About 3 or 4 time a day the software crashes while I am working on it. I just get the message "Not responding" and I have to close the program as it takes for ever to load. Do not get any error code
When I want to backup or restore I have to close the program and restart several times before it works.
It was working fine until about 4 to 5 weeks ago
I hope someone can help
my email: studioworks.au@telstra.com
Thanks
Daniel

Comments

  • DebonAir
    DebonAir Member Posts: 392 ✭
    edited May 2017
    Options
    Try to do a File Verification and a File Rebuild ( in File - Utilities).
    If this doesn't help there are plenty of other posts on this site to read.

  • Daniel_8954890
    Daniel_8954890 Member Posts: 2 ✭
    edited February 2017
    Options
    Thanks for the reply.
    I did a file rebuilt and it found a few duplicate list elements.
    Didn't crash yet. Fingers crossed! :-)
    Do I need to delete this duplicate elements?
  • DebonAir
    DebonAir Member Posts: 392 ✭
    edited May 2017
    Options
    It depends on what they are, can you give some more details?

Categories