reckon crashing
Options
Daniel_8954890
Member Posts: 2 ✭
I have the Reckon Accounts Plus 2015 and I use Windows 10
About 3 or 4 time a day the software crashes while I am working on it. I just get the message "Not responding" and I have to close the program as it takes for ever to load. Do not get any error code
When I want to backup or restore I have to close the program and restart several times before it works.
It was working fine until about 4 to 5 weeks ago
I hope someone can help
my email: studioworks.au@telstra.com
Thanks
Daniel
About 3 or 4 time a day the software crashes while I am working on it. I just get the message "Not responding" and I have to close the program as it takes for ever to load. Do not get any error code
When I want to backup or restore I have to close the program and restart several times before it works.
It was working fine until about 4 to 5 weeks ago
I hope someone can help
my email: studioworks.au@telstra.com
Thanks
Daniel
0
Comments
-
Try to do a File Verification and a File Rebuild ( in File - Utilities).
If this doesn't help there are plenty of other posts on this site to read.
1 -
Thanks for the reply.
I did a file rebuilt and it found a few duplicate list elements.
Didn't crash yet. Fingers crossed! :-)
Do I need to delete this duplicate elements?
0 -
It depends on what they are, can you give some more details?
0
Categories
- All Categories
- 6.4K Accounts Hosted
- 10 📢 Reckon Accounts Hosted - Announcements
- 5.9K Reckon Accounts (Desktop)
- 3 📢 Reckon Accounts Desktop - Announcements
- 1.3K Reckon Payroll 🚀
- 21 📢 Reckon Payroll - Announcements
- 21 Reckon Payroll Help Videos 🎥
- 21 Reckon Mate App
- 2.9K Reckon One
- 7 📢 Reckon One - Announcements
- 10 Reckon Invoices App
- 14 Reckon Insights
- 107 Reckon API
- 822 Payroll Premier
- 307 Point of Sale
- 1.9K Personal Plus and Home & Business
- 62 About Reckon Community