My query is - does this mean I have to now go through and change all stock types to 'Stock'?
It is very likely that the addition of new indices in PP 2017 has conflicted with Security Type usage by (some) users of earlier editions of Personal Plus. It is very likely that there has been an error in the way PP 2017 imported data from prior versions. (In my instance this was from PP 2016.)
ASX listed Reckon price has dropped from $2.46 at the beginning of 2016 to around $1.66 today (over 30% drop) during a year the Aust All Ords market increased by about 18%.
Perhaps if customer service could have more focus they might do better? Rav, thanks for your help and you are obviously limited by the parameters Reckon management sets. However, I do think the customer service regarding this issue is terrible. I wonder how many people have had to pay for advice ($5 a minute over the phone) over a software issue that is clearly a Reckon fault. Not good enough.