Reckon One payroll I cannot get existing exp accounts to appear in the drop down ?

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Carol_9046364
Carol_9046364 Member Posts: 4
edited April 2017 in Reckon One
Reckon One payroll setup - in general settings I cannot get the expense accounts that are in the chart of accounts to appear in the drop down boxes to select as defaults - I have tried adding a new one but even new ones will not appear ?

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  • Judy_9004083
    Judy_9004083 Member Posts: 3
    edited April 2017
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    image
    Reckon One is not like Reckon Destop:
    - For tab Expenses account: it only allow you to select account type Expense.
    - For tab Liability account: you just only select acc type Liability.
  • Carol_9046364
    Carol_9046364 Member Posts: 4
    edited April 2017
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    Thanks but for some reason the ones I added would not appear - problem seems to have fixed itself the next time I logged in