Payroll item limits not working

Alicia Anderson

I've set up a new payroll item and I need to set a maximum limit. It is dependant on different hourly rates so some employees have a higher limit than others. I've set up the maximum limit in the actual payroll item. Then I go to the individual and select the extra payroll item and give them individual limits. When I create a pay check though it only goes up to the limit I set in payroll item NOT the individual employees limit. What am I doing wrong??

Linda ABC

Hi Alicia - have you tried removing the limit you have set in the payroll item?  It should then refer to the limit set for each employee?

cheers Linda

Alicia Anderson

Thanks Linda, I've already tried that and I get no limit being applied at all.

Linda ABC

Thats no good... I have never had any trouble with the limits not working, so I am wondering if its something to do with the setup of the payroll item?  do you have any screen dumps of the payroll item settings you can post?

Shane_6461899

Hi Alicia,

Try recreating your payroll items again with no limit and apply the limit on the employees.  That should work.

Regards,
Shane.