won't save

Jodie Member Posts: 31
edited April 2020 in Reckon One
My system is having a lot of issues saving, enter bank payment hit save nothing.  change date on payment hit save nothing.  What is going on please..


  • Rav
    Rav Administrator Posts: 12,663 Community Manager Community Manager
    edited June 2017
    Hi Jodie,

    Which browser are you experiencing this on? 

    Does the same issue occur when you try on an alternative browser?
  • Jodie
    Jodie Member Posts: 31
    edited April 2020
    I will test and let you know..
  • Jodie
    Jodie Member Posts: 31
    edited April 2020
    Awesome thanks Rav, is working on Microsoft Edge but not on Firefox just so you know.. :)
  • Kelli Sinclair Hicks
    Kelli Sinclair Hicks Member Posts: 1
    edited July 2017
    Still not working on Firefox.  Definitely my preferred browser.  Any chance of resolving for Firefox?
  • Scott
    Scott Reckon Staff Posts: 84
    edited July 2019

    Hi guys,

    This issue is now fixed for Firefox.

  • Kulwant Singh
    Kulwant Singh Member Posts: 1
    edited February 2018
    I have the same issue . I use reckon one it doesn't save the description when I do invoicing using safari on my MacBook Pro . help please 
  • Lauren Wilkie
    Lauren Wilkie Member Posts: 1
    edited August 2018
    Hi Scott, I am using Accounts Hosted, I am trying to create a credit but it won't save.. I fill it all in and then hit Save and New or Save and Close and nothing happens... I am using Google Chrome....Please help!