Accounts 2015

Robin Benkendorff
Robin Benkendorff Member Posts: 2 Novice Member Novice Member
edited October 2024 in Reckon Accounts (Desktop)
I had a computer problem with Windows 10 lost all programs. Tried to reinstall Accounts 2015but it has come up with error 1920 Quickbooks Database Manager Services (QBCF Monitor Service) failed to star. The suggested link home.reckon.com.au/support/Home/ReckonSupport did not work with error message 404 File or directory not foun d. What can I do next?

Comments

  • Zappy
    Zappy Accredited Partner Posts: 5,252 Accredited Partner Accredited Partner
    edited August 2019
    Did you instal the database server manager? Did you make sure the services have started?
  • Rav
    Rav Administrator, Reckon Staff Posts: 14,208 Reckon Community Manager Community Manager
    edited August 2019
    Hi Robin,

    In addition to Kevin's post above, there's a KB article on this error message here - 
    Error 1920.Service QuickBooks Database Manager Service failed to start when installing

    Let me know if you have any trouble accessing that article

    Cheers
    Rav
  • Zappy
    Zappy Accredited Partner Posts: 5,252 Accredited Partner Accredited Partner
    edited August 2017
    Good one Rav
  • Robin Benkendorff
    Robin Benkendorff Member Posts: 2 Novice Member Novice Member
    edited August 2017
    Thanks Rav will try. I was an original Apple 11 user but at 75 I am not to savvy with computers today.
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