ERROR: Opening the cached wizard page.
Options
Sue M Hay
Member Posts: 1 ✭
I contacted the Support Team and they got me to operate Reckon in Run as Administrator but this meant that I could not find my mapped drives and my access to the server was removed. I tried doing the fix that was sent to me but it did not work work so I have removed the option of run as administrator. I am now able to see and access my mapped drives and I can also connect easily to the server but the error message still comes up. Also I have a couple of other errors but I am not sure if fixing this one will fix the others.
My system uses Windows 10 and I am using Reckon Accounts Premier Edition 2017; all of our data files are stored on the server and I have loaded the middle option "I will use Reckon but I will not store any of the datafiles" Does anyone have any ideas that they can share with me?
Thanks Sue
My system uses Windows 10 and I am using Reckon Accounts Premier Edition 2017; all of our data files are stored on the server and I have loaded the middle option "I will use Reckon but I will not store any of the datafiles" Does anyone have any ideas that they can share with me?
Thanks Sue
0
Comments
-
Hi Sue,
Did the team go over the steps in this KB with you? -
Error on cached wizard page when trying to Activate
ℹ️ Stay up to date with important news & announcements for your Reckon software! Click HERE for more info.
0
Categories
- All Categories
- 6.9K Accounts Hosted
- 11 📢 Reckon Accounts Hosted - Announcements
- 6K Reckon Accounts (Desktop)
- 3 📢 Reckon Accounts Desktop - Announcements
- 1.2K Reckon Payroll 🚀
- 21 📢 Reckon Payroll - Announcements
- 21 Reckon Payroll Help Videos 🎥
- 21 Reckon Mate App
- 3.1K Reckon One
- 7 📢 Reckon One - Announcements
- 11 Reckon Invoices App
- 14 Reckon Insights
- 114 Reckon API
- 830 Payroll Premier
- 326 Point of Sale
- 2K Personal Plus and Home & Business
- 74 About Reckon Community