Allocating part of an invoice to provision for bad debts

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Denize Hooton_9171871
Denize Hooton_9171871 Member Posts: 8 Novice Member Novice Member
edited October 2024 in Reckon One
We have issued an invoice, for which we have received a partial payment.  The outstanding balance is to be written off as a bad debt, since the company is no longer trading.  Can you advise the steps please?  I have processed the payment amount, but need to know how I allocate the balance to "provision for bad debts" (I have already set this up as a category.  Many thanks.

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  • Zappy
    Zappy Accredited Partner Posts: 5,338 Accredited Partner Accredited Partner
    edited August 2019
    Can you create a customer credit? Can you create an item and allocate it to the expense account bad debts? Can you apply the customer credit to the remaining balance? Thatll fix it
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