Payroll status as Posted but paid

Charlie LiCharlie Li Member Posts: 1
edited August 2019 in Reckon One
ReckonOne shows pay run status as 'Posted' after I created ABA file. In addition to that, when I performed that pay run, 2 out of those employees bank details did not get picked up and I have to manually process those 2 payments.
Could someone advise how can I change the pay run status from 'Posted' to 'Paid'?

Comments

  • Mehul PatelMehul Patel Member Posts: 14
    edited August 2018
    Hi Charlie, have you found any solution of your payroll issue. I have the same issue and reckon team is not supportive, I am very frustrated.
  • Charlie LiCharlie Li Member Posts: 14
    edited August 2018
    Hi Mehul, I could not get away from above problem. Instead, you can try to setup manual EFT for those employees (get their bank details from ReckonOne) if most of your staff already in ABA file.

    Otherwise, you may want to delete your pay run and restart that pay run all over again.

    In terms of pay run status, it really doesn't matter if it is a 'Posted' or 'Paid' as they will always available from those ReckonOne payroll reports anyway.

    Hope that helpful.


  • Mehul PatelMehul Patel Member Posts: 14
    edited August 2018
    Thanks Charlie
  • Roslyn LambertRoslyn Lambert Member Posts: 1
    edited August 2019
    We had the same problem, eventually we found a setting in:
    Administration - Settings (top right corner).
    Payroll settings - General.
    Automatic payroll payments, check this box (note the help comments).

    Next we had to go to the offending "posted" payroll, undo the payrun, and refinalise the payrun.

    Then, for us it showed up as "paid" and we could find the item in the "bank payments", "unprocessed" to complete our aba file for the bank.
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