Wondering Why we cannot seem to delete obsolete product codes

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Steve_6906920
Steve_6906920 Member Posts: 11 ✭
edited December 2018 in Accounts Hosted
Just wondering if there is any way to delete Obsolete Product codes we can only seem to be able to make them inactive However we have many that just need deleting !

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  • Toni_9025747
    Toni_9025747 Member Posts: 132 ✭
    edited December 2018
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    If they have any transactions attached to them they cannot be deleted - if there is no transaction you can.  This keeps the integrity of the information stored within your financial accounts.
    Sorry didn't have a solution for you. :-)
  • Wilma
    Wilma Accredited Partner Posts: 46 Accredited Partner Accredited Partner
    edited March 2018
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    Hi Toni,
    These products must have transactions behind them and you cannot cancel something that is a transaction.
    Cheers
    Wilma
  • Jacqui Allen
    Jacqui Allen Member Posts: 238 ✭✭
    edited March 2018
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    I've used the cleanup company data on many occasions for this very reason. If this had not been done before you may have to run the cleanup a year at a time.
    Call me and I'll give you a guiding hand Jacqui 0412 485 495

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