Bank feed not updating

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Emma Rennie
Emma Rennie Member Posts: 3 Novice Member Novice Member
edited October 2024 in Reckon One
I'm having an issue with my bank feed not updating.  My bank feed says it is 'up to date' and has shown this for the past week but there have been transactions (incoming and outgoing) in my bank account.

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  • Penny_6621114
    Penny_6621114 Accredited Partner Posts: 15 Accredited Partner Accredited Partner
    edited April 2018
    Are you sure that your download limit hasn't been exceeded?  If you have already downloaded your transaction limit, nothing will happen.  You may need to upgrade your subscription to allow more transactions per month.  It happened to me, and as soon as the subscription was upgraded, all outstanding transactions came through.
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