I'm running the annual payment summaries for employees & one of them does not agree with the final p

Lou Youssef
Lou Youssef Member Posts: 3 Novice Member Novice Member
edited October 11 in Reckon Accounts (Desktop)
Annual Payment Summary differs from final payslip?

Comments

  • John Graetz
    John Graetz Member Posts: 1,663 Reckon Star Reckon Star
    edited July 2020
    More information Lou - how does it differ?
    John L G
  • Lou Youssef
    Lou Youssef Member Posts: 3 Novice Member Novice Member
    edited June 2018
    The pay slip salary sacrifice is $1,000 greater than the annual Payment Summary
  • Lou Youssef
    Lou Youssef Member Posts: 3 Novice Member Novice Member
    edited June 2018
    The pay slip shows the salary sacrifice super is $1,000 greater than the amount shown on tge annual Payment Summary
  • Karina_9242901
    Karina_9242901 Member Posts: 24 Reckoner Reckoner
    edited June 2018
    I have the same problem with my EOFY payment summaries to my payroll totals Reports, most of them i had to refresh all payslips for all employees, but there is just employee that I have refreshed twice, and still a different amount.

  • John Graetz
    John Graetz Member Posts: 1,663 Reckon Star Reckon Star
    edited July 2020

    Hi Lou and Karina.  What you seem to be referring to is the Reportable Employee Super Contribution.  If so, go to the following Knowledgebase site to refer to the action that you need to correct the error - it is relatively straight forward - try Option 2.  This problem probably tends to rear its head at the end of the year for an odd employee. I have had to correct it on more than one occasion in the past.  By following these instructions, you can determine which pay the problem has occurred in.  

    This has proved successful for other people who have raised this query on this site today.

    http://kb.reckon.com.au/issue_view.asp?ID=3621

    John L G

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