Reckon Accounts Personal Plus - share prices are 0 (missing)

ShelleyShelley Member Posts: 5
edited September 2018 in Accounts Personal Range
I use the share price update everyday - this morning all prices have become Zero ($0).
What has happened to the prices?


  • Janet WilliamsJanet Williams Member Posts: 6
    edited June 2018
    mine also havent been able to update for 2 plus days, does anyone know why? need this info for my year end tax ...
  • RavRav Administrator Posts: 10,777 Administrator
    edited June 2018
    Hi Shelley and Janet,

    We just tested out share price downloads via Reckon Personal Plus 2018 this morning and was all ok on that test.

    Which program version and edition are you using? Have there been any changes eg. updates, reinstallation etc that have occurred recently since the last time you were able to download share prices correctly?
  • Janet WilliamsJanet Williams Member Posts: 6
    edited June 2018
    I am using Personal Plus 2017, no I haven't had any updates or issues until the last 2 days, now can't update, have just tried again and not updated!
  • Nikhil RadiaNikhil Radia Member Posts: 2
    edited July 2018
    Hi Rav,

    Can you explain how you are doing the share price update?
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