Reckon Accounts Personal Plus - share prices are 0 (missing)

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Shelley_7650344
Shelley_7650344 Member Posts: 3
edited September 2018 in Personal Plus and Home & Business
I use the share price update everyday - this morning all prices have become Zero ($0).
What has happened to the prices?

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  • Janet Williams
    Janet Williams Member Posts: 4
    edited June 2018
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    mine also havent been able to update for 2 plus days, does anyone know why? need this info for my year end tax ...
  • Rav
    Rav Administrator, Reckon Staff Posts: 15,573 Community Manager Community Manager
    edited June 2018
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    Hi Shelley and Janet,

    We just tested out share price downloads via Reckon Personal Plus 2018 this morning and was all ok on that test.

    Which program version and edition are you using? Have there been any changes eg. updates, reinstallation etc that have occurred recently since the last time you were able to download share prices correctly?

    ℹ️ Stay up to date with important news & announcements for your Reckon software! Click HERE for more info.

  • Janet Williams
    Janet Williams Member Posts: 4
    edited June 2018
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    I am using Personal Plus 2017, no I haven't had any updates or issues until the last 2 days, now can't update, have just tried again and not updated!
  • Nikhil Radia
    Nikhil Radia Member Posts: 2
    edited July 2018
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    Hi Rav,

    Can you explain how you are doing the share price update?