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unable to log onto hosted today.

Priscilla OgnenisPriscilla Ognenis Member Posts: 102
edited June 2018 in Accounts Hosted
Unable to log onto our accounts hosted today to finalize our end of financial year accounts. image

Hoping someone can help us get back on track to finish off our financial year & update to new version.

Thankyou.

Comments

  • Sue StopkaSue Stopka Member Posts: 1
    edited June 2018
    I am having the same issue, please help
  • FionaFiona Member Posts: 8
    edited June 2018
    having the same issues, any update what's happening, 30.6.18 and reckon hosted is having a melt down! Not happy.
  • Gary O'NeillGary O'Neill Member Posts: 2
    edited June 2018
    same issue here. pathetic
  • Gary O'NeillGary O'Neill Member Posts: 2
    edited June 2018
    I have the same issue. Called support but after hours. this is ridiculous.
  • Andrew CochraneAndrew Cochrane Member Posts: 2
    edited June 2018
    Having the same issue too. I hope they sort it out. Of all days for this issue to happen.
    Last time I emailed support Australia it took them 6 days to get back to me.
  • SigrunSigrun Member Posts: 1
    edited June 2018
    Having the same problem. very irritating!
  • Mary AskerMary Asker Member Posts: 2
    edited June 2018
    Same here, not happy again Reckon 
  • FionaFiona Member Posts: 8
    edited June 2018
    Is anyone looking into this, or no one watching this issue from Reckon???  End of financial year!! 
  • Cary StruckelCary Struckel Member Posts: 2
    edited June 2018
    Need to pay super all up to date before midnight!!! Cannot log in to get amounts to pay. Urgent.


  • Lynne BowerLynne Bower Member Posts: 1
    edited June 2018
    I am having the same issue, grrrr
  • RavRav Administrator Posts: 10,747 Administrator
    edited June 2018
    Sincere apologies everyone, I can certainly understand the timing of this issue couldn't have been worse.

    We've got the team working on this as we speak and we hope to have access restored as quick as possible.

    I've created a thread over here and I'll be posting updates as soon as they come to hand there -
    Reckon Accounts Hosted launch issue (30 June 2018)

    Please feel free to visit the thread and hit the 'Follow' button to recieve email notifications as soon as new post is made

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