WARNING

tania steve hovenden

Hi, when I go to sign on to Recon Hosted I get a WARNING MESSAGE
 - Your list of user names and passwords appears to have been tampered with, or has become damaged. You may encounter problems logging in. I have never had this before so I just logged out. What to I do ?

Rav

Hi Tania,
There's some info on this in the below KB article - 

Error: Your list of user names and passwords appears to have been tampered with, or has become damaged

Bronwyn Kaye

This error starting flashing up yesterday for me too. With all the dramas everyone was having, I thought this just may be another side effect. Didn't go on today so don't know if I still have a problem.

Datarec_ReckonLtd

Have the user who is the Admin user follow the guide below.

https://community.reckon.com/reckon/topics/data-recovery-refresh-credentials-if-encountering-warning-your-list-of-user-names-and-passwords-appear-to-have-been-tampered-with

Regards,

Data Recovery Team