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Rebecca Hill
Member Posts: 5 ✭
I am trying to import a timer file but every time I try I keep getting "Reckon has encountered a problem and needs to shut down". I ran a data rebuild and it says there are duplicate list items and to go to the log to identify them. I viewed the log in the Q drive and there is nothing showing there. I need to get this sorted as I'm heading away for a week, typically! Any ideas please?
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Problem solved, it appears it was in the timer file rather than the company file. Employee had used double spacing in the notes field, this is obviously still a problem when trying to import??0
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