Where is the Installation Folder

Kerry Allen_9865529
Member Posts: 4 Novice Member

I have just downloaded the fix KG5708 and I have to copy the files into the Installation Folder within Reckon Accounts 2018 and I am unable to locate it to finish the application.
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Comments
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Hi Kerry,
Check out Step 9 in the Reckon Accounts Business 2018 R2.1 patch guide below
Installing Reckon Accounts Business 2018 (R2.1)
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Hi
I have those instructions but I have not been able to locate the Installation Folder to paste the files into. I have attached an image of my folders.0 -
Hi Kerry,
Your screenshot shows that you're IN the installation folder.0 -
Sorry I was looking for a folder by that name.
I have now put them into the Reckon Accounts Folder and have restarted reckon and checked the tax tables and it is now applied. I will now process the payroll and hope it gets accepted this time. Thanks for helping as making a phone call to tech support yesterday was a waste of time and I had to find this patch by using google to see if anyone else had this issue. Finger Crossed.0 -
Just wanted to let you know I finally have a 'success' in status on the portal.
Thank You.
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