Subscription

Andy Brockbank
Andy Brockbank Member Posts: 1 Novice Member Novice Member
edited October 2024 in Personal Plus and Home & Business
I renewed my subscription to Reckon Accounts Personal Plus 2018  in June 2018. A month or so ago I downloaded the 2019 Upgrade and attempted to install it. I was told to uninstall the earlier version which I did.I then loaded the 2019 version and it asked for a Key. The only one I have is from June 2018 so I entered that but it failed. Where do I get a Key for the 2019 version?

Comments

  • Rav
    Rav Administrator, Reckon Staff Posts: 14,222 Reckon Community Manager Community Manager
    edited December 2018
    Hi Andy,
    Your installation key code is listed in the Members Area. Just log in with your Customer ID & PIN.


  • Zappy
    Zappy Accredited Partner Posts: 5,256 Accredited Partner Accredited Partner
    edited August 2019
    Rav why isnt the key available when we download the software
  • Rav
    Rav Administrator, Reckon Staff Posts: 14,222 Reckon Community Manager Community Manager
    edited December 2018
    It is. That screenshot above showing the IKC is the step immediately before commencement of the software download.
This discussion has been closed.

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