License Key and Product Information

Tian Lan
Tian Lan Member Posts: 50
Hi there

Our company is using Reckon Accounts Premier Non-profit Edition 2018. Our Customer ID is 521101. As the person who purchased this product has left our company with no proper handover, I can't find the relavent information for our products. Can you please let us know how many licenses we have and the license key? Does that mean we can only setup 5 users if it's only 5 licenses in the package? How many computers can we install the system in? We are using servers to work. How does that work?  If I want to add one more license, how can we do?

Thanks
Linda

Comments

  • Rav
    Rav Administrator Posts: 13,230 Community Manager Community Manager
    edited December 2018
    Hi Tian,
    A 5 user annual licence means that you're on an annual subscription for your software which allows provides you free unlimited technical support, any updates/upgrades including tax tables for the duration of your licence period. The 5 user licences means that 5 concurrent separate users are supported. Check out some general info on the Reckon Accounts Premier software here -
    https://www.reckon.com/au/reckon-accounts-premier/

    I won't be able to provide details on any keys over the Community as they're unique to your software and this isn't the right medium to distribute that, however you know the PIN associated with your Reckon account you'll be able to find these details by logging into the Members Area.
    If you're not sure of the PIN, give our Customer Service team a buzz on 1800 RECKON (Toll free 1800 732 566) and we'll get that sorted for you.
  • GerryWinter
    GerryWinter Accredited Partner Posts: 993 Personal Range Expert Personal Range Expert
    edited May 2019
    Hi Tian,
    If You need any help with using the program give me a call 0418907140 and I will assist you.

    Gerry 

    Gerry 0418907140 

    [email protected]