final event STP should be yes, but coming up as No

Felicity Van

I am uploading a STP file for 17 employees who were terminated.  I terminated each of them in Reckon Accounts Enterprise 2018 Desktop however the final event is saying No.

What can I do to fix this?

Rav

Hi Felicity,
You'll need to ensure you've downloaded and installed the Reckon Accounts Business 2018 2.1 patch.

Check out the link to the patch in this Knowledgebase article -
Final Event column showing as ‘No’ for my terminated employee(s) in the Reckon GovConnect Portal

Felicity Van

Hi Rav,

That patch has already been installed on our systems.

Rav

Hmmm interesting. Have the termination dates been reached yet? 

Felicity Van

Yes.  All were 8 December with payment date of 12 December.  I can't figure it out as I have terminated employees before & those STP files are showing final events.