How do I install my 2019 renewal / upgrade. I have downloaded the software but it will not install.

Don Jameson_9891329
Don Jameson_9891329 Member Posts: 1 Novice Member Novice Member
edited October 2024 in Personal Plus and Home & Business
I am trying to install Reckon 2019 from a DVD into Windows 10. My 2018 installation has expired.
When I load the disk, it asks me if I want to run the autorun program, to which I answer yes.
The program opens a Windows Explorer window which has a heading "Application Tools", and then nothing happens.
I do not know what to do next.

Comments

  • Zappy
    Zappy Accredited Partner Posts: 5,534 Accredited Partner Accredited Partner
    edited August 2019
    Create a folder "Installation" on your C drive. Copy the installation files from the disk to the folder. Install it from the folder.
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