Duplicate invoice payment
Jay Garland
Member Posts: 128 Novice Member 
A customer usually part-pays their invoices (which I can manage and process correctly in Reckon Hosted). The problem is they made two part-payments of the same amount for the same invoice.
The neatest solution would be for me to repay the overpayment but they don't want to go down that path. They want to short-pay their next instalment by the overpayment.
How do I track the duplicate payment in Reckon and then how do I handle the short payment when they make their next instalment?
The neatest solution would be for me to repay the overpayment but they don't want to go down that path. They want to short-pay their next instalment by the overpayment.
How do I track the duplicate payment in Reckon and then how do I handle the short payment when they make their next instalment?
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