error code 7079

Paul B
Paul B Member Posts: 1 Novice Member Novice Member
Hi Everyone, Im looking for some help with error code 7079, and I cant find anything on it? I have successfully installed my Reckon Accounts Personal Plus 2016 upgrade on a new PC, but when I try and load the .qdf data file I get this error and a message saying "unable to load DLL: C:\Program Files (X86)\Reckon Accounts Personal\convert03\qd3.dll" and "Required dlls for converting your data files are missing. Please re-install."

Comments

  • Rav
    Rav Administrator, Reckon Staff Posts: 16,187 Reckon Community Manager Community Manager
    edited January 2019
    Hi Paul,
    If you follow the clean uninstallation and reinstallation steps listed in this Knowledgebase article it should resolve this error for you -
    Clean Uninstall and Reinstall of Accounts Personal

    🎉 Get rewarded for contributing to the Reckon Community! Learn how you could get a $100 gift voucher each month HERE.