Printer not activated error code -30 after Windows 10 update

Charlene
Charlene Member Posts: 27 Reckoner Reckoner
edited October 2024 in Reckon Accounts (Desktop)
Since a Windows 10 update, my colleague receives the below error message when trying to email from Reckon Accounts Enterprise 2018. 
"Printer not activated, error code -30" 
Please refer to screenshot attached.

I have called Reckon and they wanted my colleague to run Reckon as Administrator which we want to avoid. 

My colleague has the following software:
Outlook 2016
Windows 10
Reckon 2018



image

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Comments

  • Unknown
    edited August 2019
    This content has been removed.
  • Charlene
    Charlene Member Posts: 27 Reckoner Reckoner
    edited January 2019

    Hi Kevin, all users within our company send emails from Reckon without using Admin permissions! Why do we need Admin permission now?

  • Unknown
    edited January 2019
    This content has been removed.
  • Unknown
    edited August 2019
    This content has been removed.
  • Cathy Purcell
    Cathy Purcell Member Posts: 6 Reckoner Reckoner
    edited August 2019
    Hi Kevin 
    I work remotely with PDPGuard & having issues with printers not "redirecting" 
    do you have any ideas please?  Using Windows 10 + Reckon Accounts Premier 2019
    Thanks

This discussion has been closed.