Printer not activated error code -30 after Windows 10 update

Charlene
Member Posts: 27 Reckoner

Since a Windows 10 update, my colleague receives the below error message when trying to email from Reckon Accounts Enterprise 2018.
"Printer not activated, error code -30"
Please refer to screenshot attached.
I have called Reckon and they wanted my colleague to run Reckon as Administrator which we want to avoid.
My colleague has the following software:
Outlook 2016
Windows 10
Reckon 2018

"Printer not activated, error code -30"
Please refer to screenshot attached.
I have called Reckon and they wanted my colleague to run Reckon as Administrator which we want to avoid.
My colleague has the following software:
Outlook 2016
Windows 10
Reckon 2018
1
Comments
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Hi Kevin, all users within our company send emails from Reckon without using Admin permissions! Why do we need Admin permission now?
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Hi Kevin
I work remotely with PDPGuard & having issues with printers not "redirecting"
do you have any ideas please? Using Windows 10 + Reckon Accounts Premier 2019
Thanks
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