Termination & STP

Felicity Van
Felicity Van Member Posts: 64 ✭
edited April 2019 in Reckon Accounts (Desktop)
I had 2 employees that weren't terminated as such (they were transferred from one entity to the other) & so I forgot to terminate them in Reckon Accounts before uploading my STP file.

So now on the portal it shows not a final pay event for those two employees.

What should I do to correct this?  Or is there nothing that can be done from now?

Comments

  • Rav
    Rav Administrator, Reckon Staff Posts: 15,087 Community Manager Community Manager
    edited April 2019
    Hi Felicity,
    You should be able to do an Update Event for these two employees.

    More info - Update Event
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  • Felicity Van
    Felicity Van Member Posts: 64 ✭
    edited April 2019
    Hi Rav,

    Unfortunately, that doesn't work.  Still shows as not a final event.
  • Felicity Van
    Felicity Van Member Posts: 64 ✭
    edited April 2019
    Don't worry - I fixed it.  I had to select both update & final event.

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