Termination & STP

Felicity Van
Felicity Van Member Posts: 64 Novice Member Novice Member
edited October 11 in Reckon Accounts (Desktop)
I had 2 employees that weren't terminated as such (they were transferred from one entity to the other) & so I forgot to terminate them in Reckon Accounts before uploading my STP file.

So now on the portal it shows not a final pay event for those two employees.

What should I do to correct this?  Or is there nothing that can be done from now?

Comments

  • Rav
    Rav Administrator, Reckon Staff Posts: 16,612 Reckon Community Manager Community Manager
    edited April 2019

    Merry Christmas & Happy New Year everyone! 🎅🎆

    I'm on leave from 23 December and back on deck again January 6th.

    If you're working through the holiday period, we've got support available and you'll find our holiday hoursHERE.

  • Felicity Van
    Felicity Van Member Posts: 64 Novice Member Novice Member
    edited April 2019
  • Felicity Van
    Felicity Van Member Posts: 64 Novice Member Novice Member
    edited April 2019
    Don't worry - I fixed it.  I had to select both update & final event.
This discussion has been closed.

Categories