Overdue Stamp

Jo Arnold

Is there any way I can get rid of the big red overdue stamp altogether?  I've unticked it so it doesn't actually print but I don't even want to see it on my screen.

Serena Hall

Open your Tax invoice template. If the *Print status stamp* is ticked, all statuses including , paid, pending, overdue will print. There is no option to choose one and not another status.

I have been told there is no way around this through reckon. This is the only way I have found that works for us.

To enable printing of status - I have created a copy of our Tax invoice labelled *Tax invoice - Print status* and have ticked the print status box.

To Print invoice with no status - In the original tax invoice template I have unticked the print status box enabling us to print invoices without the overdue stamp. This also means that it will not print the status for paid or pending etc..

Please note that the status will still show on your screen when the box is unticked.

 It is a pain I know but atleast this enables our guys to choose from two templates.

Hopefully this is something Reckon will fix soon.

Serena Hall

My problem is also that I cant change the location of the status stamp. It currently prints over our Business name and ABN details. The stamp location does not appear in the Layout designer in templates.

Sue Hounslow

I have wasted valuable time trying to get rid of the overdue.  I have followed all suggestions but still shows on screen - not printed as I have unticked print status.  This is not good enough.  Reckon please provide a patch to fix - QUICKLY PLEASE as we DO NOT WANT!!

Oats

what reckon product is this affecting?

Jo Arnold

I'm using Reckon Accounts Desktop 2019

Sue Hounslow

We are using Reckon Enterprise 2019 as we have many users.

Alana Edwards

I email my invoices so it still shows up even when unticking the print status stamp option.

Alana Edwards

I'm using Recon Accounts Premier 2019.

Sylvia Johnston

I know I have the same issue and users are screaming at me as they feel it rude. We have short payment terms as we know people will always push this out but we can't have this showing. It never showed before, how come it is showing now!

Sylvia Johnston

I use Reckon Accounts Premier: Accountant Edition 2019. I need this OVERDUE message removed from all emailed invoices as few people use snail mail these days. HELP!!!

Sylvia Johnston

Hi Sue has anyone come back to you with anything that has worked - I am DESPERATE!

Jo Arnold

I also email my invoices but do not have this issue.  It only shows on my screen.  Have you "unticked" the print status?

Ian_7036182

I have the same problem in Accounts Hosted 2019

Sylvia Johnston

Apparently it only appears on our screen, not that of the customer. So we see it on the screen, but not when we print it. And the customer actually sees nothing at all as long as you have the PRINT STAMP turned off.  A real nuisance as we like the PRINT STAMP on to show PAID

GGDoors

Hi Serena have you had any luck with this as we are having a similar issue with it covering integral information 

Stephanie_10184158

Hi Serena. I'd also like to know if you have had a response about changing the position as it covers our ABN as well. At least Reckon could have made it like a watermark on the invoice. Very frustrating.

Acctd4

Hang in there everyone .... Based on User feedback, Reckon are working hard on the process of changing this feature for 2020 

Shaz Hughes Dip(Fin) ACQ NSW, MICB

Reckon Accredited Professional Partner Bookkeeper / Registered BAS Agent (No: 92314 015)

Accounted 4 Bookkeeping Services

Ballajura, WA

0422 886 003

shazinoz2@bigpond.com

www.accounted4bs.com