After upgrading to H&B 2019 reckon won't find the data file, I must navigate to the QDF file upon st
Jason Coope
Member Posts: 4 Novice Member 
After upgrading to Reckon Accounts H&B 2019 the software will not automatically find the data file upon startup. I have to navigate to the QDF file each startup. I cannot backup either, it goes through the process but no backup files exist upon completion.
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Gerry id 6376
Gerhard Winter
Ph. 0418907140
Reckon Store Next Door
"Always at your Service"
Email: gwinter0808@gmail.com
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Hi Gerry, just trying something else (thinking the file name might be too long with all the breadcrumbs) so moving a copy to the desktop to see if it finds that. If I dont have any joy I will call. When is it to late to call?0
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Call me just about anytime and the file name length has always been an issue.
Gerry id 6376
Gerhard Winter
Ph. 0418907140
Reckon Store Next Door
"Always at your Service"
Email: gwinter0808@gmail.com
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The file name is now not very long but it was located within a folder which was within a folder etc, which seemed to be the issue.0
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