I can't see my Company & Advisor details in Gov Connect

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Kristy Dahan
Kristy Dahan Member Posts: 1 ✭
edited June 2020 in Accounts Hosted
I have registered for Gov Connect and added my company which I can see in Gov Connect. When I select Company & Advisor I am unable to see my Software ID number, nothing comes up on the screen. I am using Reckon Accounts Hosted. Please advise what steps I can take to solve this problem.

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  • pasang kaji sherpa
    pasang kaji sherpa Member Posts: 6 ✭
    edited June 2019
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    You need to verify the company first in reckon portal . Once verified open the company and on the top right hand corner you will see company and adviser info.
  • Linda ABC
    Linda ABC Accredited Partner Posts: 1,131 Accredited Partner Accredited Partner
    edited June 2020
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    Hi Kristy - can you post a screen dump of what you see?  when you did the Verify ABN on the step before the Company & Advisor button appears - was this successful?

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