STP Error 'AddressDetailsPostal'
Wendy_10114541
Member Posts: 1 Novice Member 
What to do if you receive an error containing:
The element 'AddressDetailsPostal' in namespace 'http://www.sbr.gov.au/ato/payevnt' has invalid child element 'CountryC' in namespace 'http://www.sbr.gov.au/ato/payevnt'. List of possible elements expected: 'Line1T' in namespace 'http://www.sbr.gov.au/ato/payevnt'. Hint: while processing parent element [AddressDetailsPostal] child mandatory element [Line1T] was expected but not found
Check that your address information is correct in the Reckon Portal. I couldn't update the address in the GovConnect area of the portal. Go back to the portal log-in and update profile on the top RHS of the screen. It did take a while but eventually the address appeared in the GovConnect area.
Don't try to replace the previous file with error message. Upload a new file.
I hope this helps.
The element 'AddressDetailsPostal' in namespace 'http://www.sbr.gov.au/ato/payevnt' has invalid child element 'CountryC' in namespace 'http://www.sbr.gov.au/ato/payevnt'. List of possible elements expected: 'Line1T' in namespace 'http://www.sbr.gov.au/ato/payevnt'. Hint: while processing parent element [AddressDetailsPostal] child mandatory element [Line1T] was expected but not found
Check that your address information is correct in the Reckon Portal. I couldn't update the address in the GovConnect area of the portal. Go back to the portal log-in and update profile on the top RHS of the screen. It did take a while but eventually the address appeared in the GovConnect area.
Don't try to replace the previous file with error message. Upload a new file.
I hope this helps.
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