STP Error 'AddressDetailsPostal'

Wendy_10114541

What to do if you receive an error containing: 

The element 'AddressDetailsPostal' in namespace 'http://www.sbr.gov.au/ato/payevnt' has invalid child element 'CountryC' in namespace 'http://www.sbr.gov.au/ato/payevnt'. List of possible elements expected: 'Line1T' in namespace 'http://www.sbr.gov.au/ato/payevnt'. Hint: while processing parent element [AddressDetailsPostal] child mandatory element [Line1T] was expected but not found

Check that your address information is correct in the Reckon Portal.  I couldn't update the address in the GovConnect area of the portal.  Go back to the portal log-in and update profile on the top RHS of the screen.  It did take a while but eventually the address appeared in the GovConnect area.

Don't try to replace the previous file with error message.  Upload a new file.  

I hope this helps.

Kim Chapman - COS Business Solutions

Gaye_10117435

Wayne Gallagher

Rav