QBW32.exe has been identified as a Trojan program

Vicky_10115894
Vicky_10115894 Member Posts: 2 Novice Member Novice Member
edited October 11 in Reckon Accounts (Desktop)

Comments

  • John Graetz
    John Graetz Member Posts: 1,663 Reckon Star Reckon Star
    edited July 2020
  • Diane W
    Diane W Member Posts: 41 Reckoner Reckoner
    edited July 2020
  • John Graetz
    John Graetz Member Posts: 1,663 Reckon Star Reckon Star
    edited July 2019
    Personally, no.  As I said, this was the case years ago, hence I believe that is the reason that we are told to turn off our virus checker.  This is not the only program which has this peculiarity.  If you are uncertain, I am sure that Reckon will confirm this with you.
    John L G
  • Rav
    Rav Administrator, Reckon Staff Posts: 16,612 Reckon Community Manager Community Manager
    edited July 2019

    Merry Christmas & Happy New Year everyone! 🎅🎆

    I'm on leave from 23 December and back on deck again January 6th.

    If you're working through the holiday period, we've got support available and you'll find our holiday hoursHERE.

  • Vicky_10115894
    Vicky_10115894 Member Posts: 2 Novice Member Novice Member
    edited July 2019
    Just advising that I did have the virus checker off when I installed the upgrade and used the program with no problems yesterday. The 'virus' came up while saving a new invoice.
  • Diane W
    Diane W Member Posts: 41 Reckoner Reckoner
    edited July 2019

    Thanks Vicky for raising this concern, and John and Rav for explaining the situation.  I am about to update Reckon 2019's tax schedule and would like to avoid any complications.  Thanks again.
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