Employees are not showing up in payment summary

Marina_7563761
Marina_7563761 Member Posts: 5 Novice Member Novice Member
edited October 2024 in Accounts Hosted
I have run my PAYG payment summaries and 2 of my employees are not showing up. Can anyone advise why this is happening and what I can do to rectify? I am using Accounts Hosted 2018. They are both ticked "both" in email or print advices. Thanks

Comments

  • Neil_6428218
    Neil_6428218 Reckon Alumni Posts: 76 Former Reckon Staff Member Former Reckon Staff
    edited August 2019
    Hi Marina,

    Edit the Employee, click Payroll & Compensation Info > Taxes > and see if Exclude from Payment Summary is ticked.
  • Kwikbooks (Professional Partner)
    Kwikbooks (Professional Partner) Member Posts: 711 Reckoner Reckoner
    edited April 2020
    Failing that make sure they are 'active' and not 'inactive'
  • Marina_7563761
    Marina_7563761 Member Posts: 5 Novice Member Novice Member
    edited July 2019
    Thank you all sorted!
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