Help with missing account info

Maerwen Taylor
Maerwen Taylor Member Posts: 2 Novice Member Novice Member
edited August 2019 in Personal Plus and Home & Business
Missing  10  years of info from 1 account  all other accounts  are  okay  using  Personal plus  2019

Comments

  • John Campbell
    John Campbell Member Posts: 193 Reckoner Reckoner
    edited August 2019
    I have no explanation for your loss. I would try (super) validate or go to a backup.

    Could you have hidden the account, although you indicated the transactions were lost ?

    How many transactions? Did you delete them?
    John
  • Eric Murphy
    Eric Murphy Member Posts: 216 Reckoner Reckoner
    edited August 2019
    Maerwen, Have you opened the right (most recent) file? I remember doing something somewhat related on a different edition and I had opened the wrong file because I had named them so similar to each other
  • Maerwen Taylor
    Maerwen Taylor Member Posts: 2 Novice Member Novice Member
    edited August 2019
    I have checked and  you are  right  will have  to  be  more alert in future , thank  you  for  the  help

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