Hi I need help with deleting the wrong company name I have added into the new app

Clare Currie
Clare Currie Member Posts: 3 Novice Member Novice Member
edited October 2024 in Reckon Accounts (Desktop)

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  • Rav
    Rav Administrator, Reckon Staff Posts: 14,205 Reckon Community Manager Community Manager
    edited August 2019
    Hi Clare,
    Can you let me know the ABN you've registered to the app please.
    Also, can you confirm that the email address you've used on the app is the same email address registered to this Community account.
  • Clare Currie
    Clare Currie Member Posts: 3 Novice Member Novice Member
    edited August 2019
    Hi Rav, the incorrect ABN is 99089943064 Caloundra Building Company Pry Ltd. I should of set it up as my trust. No the emails are different app is accounts @onplan.com.au and the community is onplan07@gmail.com Thanks Clare
  • Rav
    Rav Administrator, Reckon Staff Posts: 14,205 Reckon Community Manager Community Manager
    edited August 2019
    Thanks Clare,
    I've deleted the ABN from the app account now. I've left the app account intact so you can register the correct ABN to it, all you need to do from here is logout of the app then log back in and it will ask you to set up the ABN again.
  • Clare Currie
    Clare Currie Member Posts: 3 Novice Member Novice Member
    edited August 2019
    Thank you. I will have another go at it this afternoon.
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