Why is my Reckon Hosted telling me I have a closing date when I havent set one

Capricorn Stages
Capricorn Stages Member Posts: 23 Reckoner Reckoner
edited October 2024 in Accounts Hosted

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  • Kris_Williams
    Kris_Williams Member Posts: 3,718 Reckon Accounts Hosted Elite Expert Reckon Accounts Hosted Expert
    edited May 2020
    Maybe one of your staff set a closing date on their login - can’t see the image too small
  • Capricorn Stages
    Capricorn Stages Member Posts: 23 Reckoner Reckoner
    edited September 2019
  • Kris_Williams
    Kris_Williams Member Posts: 3,718 Reckon Accounts Hosted Elite Expert Reckon Accounts Hosted Expert
    edited May 2020
    When you login as admin you say there is no closing date in the Company menu, correct?
  • Capricorn Stages
    Capricorn Stages Member Posts: 23 Reckoner Reckoner
    edited September 2019
    That is correct. I have deleted it as it was 1997 (I have no idea why let me tell you)
  • Kwikbooks (Professional Partner)
    Kwikbooks (Professional Partner) Member Posts: 823 Reckoner Reckoner
    edited April 2020
  • Capricorn Stages
    Capricorn Stages Member Posts: 23 Reckoner Reckoner
    edited September 2019
    I will give that a go shortly and let you know how I go. Thanks heaps
  • Capricorn Stages
    Capricorn Stages Member Posts: 23 Reckoner Reckoner
    edited September 2019
    It looks like when I had changed her permissions on her log in (from the previous office manager) it gave her this pop up. I just did the do not display in the future and its gone away
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