Reckon 2020 Upgrade Problem
Jeff White
Member Posts: 3 Novice Member
I recently upgraded from Reckon Personal Plus 2019 to 2020. I backed-up the R19 file first and then restored it in R20. When I did that I lost of all of the history of my listed and unlisted share prices - 15 years of!! Any ideas on how I locate the file and reattach it?
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Comments
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How did you backup before you upgraded.
GerryGerry id 6376
Gerhard Winter
Ph. +61 0418907140
Reckon Store Next Door
"Always at your Service"
Email: gwinter0808@gmail.com
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Jeff, same thing happened to me when i upgraded from 2018 to 2019 last year, but all good when upgrading from 2019 to 2020. But like you I had backed up before upgrading each time but was not able to recover all my share history prices for the previous 16 years0
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Just a warning to everyone that the included backup routine is flaky and you are best to do a manual backup by copying the 4 relevant files manually.
There is a link somewhere on this site to how to do this.
another thought is if you have a backup program like dropbox or Qsync it may cause issues on attempting to reopen the file if it is syncing , just as it did for me just now
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Using the File -> Backup tab0
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Hi Jeff
According to my files you should have 6. HCX, IDX, QDF, QEL, QIN AND QPH=Price History. The Ctrl B (Tab backup) has always worked for me and should give you the above 6 files with the rkn extension, which, if you change to zip will unzip normally. If you are lucky! do you have a RESTORE POINT before you upgraded to R20? - if so you might be able to start again.
Regards1 -
Hi Jeff,
Assuming you have it running okay now, could you please tell me if there are any differences (upgrades) that you have noticed between 2019 and 2020 version?
Kind regards
Gillian0 -
Gillian. Haven't had time to try to solve the problem yet but so far cannot see any difference between 2020 and 2019 - or for that matter 2018, 2017, etc. I can't recall any major changes for years.
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Sooo agree. Only changes seem to be the price constantly going up (usually more than CPI), extra glitches and probably the tax tables (which I don't use anyway). I feel your pain.0
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I agree, Reckon are milking the users zero cost all profit, its about time reckon come clean.....what is the true value they are providing for the annual licence fee and now I no longer own my own data!
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You will always own your own data just you may not be able to read it, for me the cost is acceptable and inline with all software suppliers nowadays.
GerryGerry id 6376
Gerhard Winter
Ph. +61 0418907140
Reckon Store Next Door
"Always at your Service"
Email: gwinter0808@gmail.com
0
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