Reckon 2020 Upgrade Problem

Jeff White
Jeff White Member Posts: 3 Novice Member Novice Member
I recently upgraded from Reckon Personal Plus 2019 to 2020. I backed-up the R19 file first and then restored it in R20. When I did that I lost of all of the history of my listed and unlisted share prices - 15 years of!! Any ideas on how I locate the file and reattach it?

Comments

  • GerryWinter
    GerryWinter Accredited Partner Posts: 1,379 Personal Range Elite Expert Personal Range Expert
    edited November 2019

    Gerry id 6376

    Gerhard Winter

    Ph. 0418907140

    Reckon Store Next Door

    "Always at your Service"

    Email: gwinter0808@gmail.com

  • Gary Corcoran_10333840
    Gary Corcoran_10333840 Member Posts: 4 Novice Member Novice Member
    edited November 2019
    Jeff, same thing happened to me when i upgraded from 2018 to 2019 last year, but all good when upgrading from 2019 to 2020. But like you I had backed up before upgrading each time but was not able to recover all my share history prices for the previous 16 years
  • Michael Sandner
    Michael Sandner Member Posts: 15 Reckoner Reckoner
    edited November 2019
  • Jeff White
    Jeff White Member Posts: 3 Novice Member Novice Member
    edited November 2019
    Using the File -> Backup tab
  • Fred_7639421
    Fred_7639421 Member Posts: 38 Reckoner Reckoner
    edited November 2019
  • GillianCreamer
    GillianCreamer Member Posts: 13 Reckoner Reckoner
    edited June 2020
  • Jeff White
    Jeff White Member Posts: 3 Novice Member Novice Member
    edited November 2019
  • GillianCreamer
    GillianCreamer Member Posts: 13 Reckoner Reckoner
    edited November 2019
    Sooo agree.  Only changes seem to be the price constantly going up (usually more than CPI), extra glitches and probably the tax tables (which I don't use anyway).  I feel your pain.
  • Gary Corcoran_10333840
    Gary Corcoran_10333840 Member Posts: 4 Novice Member Novice Member
    edited November 2019
    I agree, Reckon are milking the users zero cost all profit, its about time reckon come clean.....what is the true value they are providing for the annual licence fee and now I no longer own my own data!

  • GerryWinter
    GerryWinter Accredited Partner Posts: 1,379 Personal Range Elite Expert Personal Range Expert
    edited November 2019

    Gerry id 6376

    Gerhard Winter

    Ph. 0418907140

    Reckon Store Next Door

    "Always at your Service"

    Email: gwinter0808@gmail.com

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