Reckon Accounts EasyStart 2016 Full Version install error

Alan McNamara_10366329
Alan McNamara_10366329 Member Posts: 2 Novice Member Novice Member
edited December 2019 in Personal Plus and Home & Business
I am having trouble installing Reckon Accounts EasyStart 2016 Full Version. I have tried several times but receive the same error message.
I have disabled the anti-virus and restarted after the second failure.
The error reads: The installation was interrupted before Reckon Accounts could be installed.
Hope someone can help point me in the right direction.

Comments

  • Alan McNamara_10366329
    Alan McNamara_10366329 Member Posts: 2 Novice Member Novice Member
    edited December 2019
    I am running Win 10. I have Reckon Easystart 2013 working on another Win 10 computer. It was upgraded from Win 7. Should it run using compatibility mode?
  • Rav
    Rav Administrator, Reckon Staff Posts: 16,321 Reckon Community Manager Community Manager
    edited December 2019
    Hi Alan,
    I'd recommend taking a look at this Knowledgebase article for some information on this particular error message -

    Installation Interrupted when installing Reckon Accounts
    Reckon.png

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  • almac_6736309
    almac_6736309 Member Posts: 4 Novice Member Novice Member
    edited December 2019
    Hi Rav, This may have helped but it is too late now :-(
    I ended up moving important files to D: partition and reinstalled Wind 10. The reinstall failed and instead of only C: it wiped the whole HDD! Of course I realized after it had started this action that I should have backed up. Anyway, I spoke with Reckon today as I needed an installation key so that part is working. Is there any way to open backup Reckon Accounts version to get the inforation in them?
  • almac_6736309
    almac_6736309 Member Posts: 4 Novice Member Novice Member
    edited December 2019
    Yes Kevin, it was not a good feeling and I've been going over all the files which disappeared
  • almac_6736309
    almac_6736309 Member Posts: 4 Novice Member Novice Member
    edited December 2019
    Is there any way to open some of the old Reckon files to access the database?

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