Reckon Personal Plus 2020 - error code 7277
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Peter Milne
Member Posts: 5 ✭
I am having a problem trying to enter new share transactions in Reckon Personal Plus 2020. When I press the "Enter Transaction" button, a dialogue box appears saying it has encountered a problem - error code 7277. Once I press the "send report" button, the program closes down.
1
Comments
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Hi Peter,
In the first instance, please check out the information and steps listed in this Knowledgebase article -
Reckon Accounts Personal Range crashes when entering a transaction
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Hello Rav
I have undertaken your suggested workarounds but it still crashes when I press the "enter transaction" button.
Frustrating.
Is there a technical issues department at Reckon that I can speak to as .... as I only just bought Reckon Accounts last week ... after this problem arose in my old version of Quicken 2010.1 -
Peter,
Open the sample file that comes with Personal Plus and try to do the transaction in that.
Call me if you need a hand.
Gerry
0418907140
Gerry id 6376
Gerhard Winter
Ph. +61 0418907140
Reckon Store Next Door
"Always at your Service"
Email: gwinter0808@gmail.com
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Now that is interesting Gerry.
I opened the sample file and the "enter transaction" worked. Plus, if I then kept the program open and opened the most recent QDF file, the "enter transaction" button works fine and it brings up the "Buy - Shares Bought" dialogue box the enter the transaction.
However, if I close down the program and then re-open, the unexpected error issue happens again.
Interestingly, the problem doesnt happen if I go through the sample file process and then open the recent QDF file.
So, I have a workaround ..... but the issue obviously isnt solved and need some assistance from Reckon on how the compleletly fix the issue.
If you know of how this can be fixed, i would certainly appreciate you suggestion.
Cheers
Peter0 -
Just call me and we can work thru it.
Gerry
0418907140Gerry id 6376
Gerhard Winter
Ph. +61 0418907140
Reckon Store Next Door
"Always at your Service"
Email: gwinter0808@gmail.com
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Peter,
I could be a simple matter of uninstalling the program and reinstalling it making sure that it goes into the correct location and then do a validate on your data file also make sure your data file is located in the optimum location, not other drive locations.
GerryGerry id 6376
Gerhard Winter
Ph. +61 0418907140
Reckon Store Next Door
"Always at your Service"
Email: gwinter0808@gmail.com
0
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