Hover over tabs flickering in Reckon Accounts Personal Plus 2020

Jayden Bradow
Jayden Bradow Member Posts: 9 Novice Member Novice Member
edited March 2020 in Personal Plus and Home & Business
When I hover over any of the tabs (Home, Cash Flow, Investing etc.) the tabs flicker.
It's not a big issue but it's pretty easy to fix and would look a lot better if they didn't do this.

Comments

  • Jiney
    Jiney Member Posts: 7 Novice Member Novice Member
    edited March 2020
    When you find a solution, let me know. I have the same problem.
  • Chris Appleby
    Chris Appleby Member Posts: 28 Novice Member Novice Member
    edited March 2020
    HI Jayden,

    I don't see that happening. What view are you on?
  • Michael Holmes
    Michael Holmes Member Posts: 21 Reckoner Reckoner
    edited March 2020
    Not a problem here!
  • Robyn Kelly (Partner)
    Robyn Kelly (Partner) Accredited Partner Posts: 487 Accredited Partner Accredited Partner
    edited March 2020
    What version of windows are you running?  Does it do the same thing with the sample data file?
  • Jiney
    Jiney Member Posts: 7 Novice Member Novice Member
    edited March 2020
    Windows 10.
  • Jayden Bradow
    Jayden Bradow Member Posts: 9 Novice Member Novice Member
    edited March 2020
    I can be on any of the views - Home, Cash Flow, Investing etc.
    When I hover over any of these tabs the text disappears for a short period and appears to flicker.
  • Jayden Bradow
    Jayden Bradow Member Posts: 9 Novice Member Novice Member
    edited March 2020
    Hi Robyn,

    I am running Windows 10 Pro 1909.
    Not sure about the sample data file. I'll take a look and see.
  • Jayden Bradow
    Jayden Bradow Member Posts: 9 Novice Member Novice Member
    edited March 2020
    Yep, can confirm it does this also with the sample file.
  • Jayden Bradow
    Jayden Bradow Member Posts: 9 Novice Member Novice Member
    edited March 2020
    Not sure if links are allowed here, but I have uploaded a video of this issue to YouTube.
    https://youtu.be/oZUOmwfRvkM
    The flickering looks worse in person than the recording as I had to downscale the video.
  • GerryWinter
    GerryWinter Accredited Partner Posts: 1,315 Personal Range Elite Expert Personal Range Expert
    edited March 2020
    I watched the video and I wonder if the speed of the mouse has anything to do with it because when i move the mouse slow there is no shake.
    Gerry

    Gerry id 6376

    Gerhard Winter

    Ph. +61 0418907140

    Reckon Store Next Door

    "Always at your Service"

    Email: gwinter0808@gmail.com

  • Robyn Kelly (Partner)
    Robyn Kelly (Partner) Accredited Partner Posts: 487 Accredited Partner Accredited Partner
    edited March 2020
    Do you have 32 bit or 64 bit?  And can you see if you have windows updates or any other updates waiting to be installed?
  • Chris Appleby
    Chris Appleby Member Posts: 28 Novice Member Novice Member
    edited March 2020
    Hi Jayden,

    I think that's just the highlighting of the selected tab going on and off as you move the mouse on and off the tab. It doesn't appear to flicker once the mouse is on the tab.
    Chris A
  • Anne Sterling
    Anne Sterling Member Posts: 11 Reckoner Reckoner
    edited January 2023

    I had lots of flickering problems, until I turned my background on my monitor to solid colour, taking off my slideshow. Worked for me - no flickering anymore . got the idea from another post

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