Renewal Invoice Not Received

David Darling
David Darling Member Posts: 4 Reckoner Reckoner
edited June 2020 in Personal Plus and Home & Business
My Reckon Account Personal Plus 2020 expires in 3 days time, however I haven't received my renewal invoice yet, and when I login using last years details, it doesn't show any unpaid invoices.  When I tried calling, I just get the you've called outside office hours, but don't get any indication what the office hours are. 

Comments

  • Rav
    Rav Administrator, Reckon Staff Posts: 16,216 Reckon Community Manager Community Manager
    edited June 2020
    Hi David,
    Sorry to hear you haven't received your renewal as yet.
    If you login to our eStore HERE with your usual Customer ID and PIN you'll be able to see & pay the renewal there (see screenshot example below).




    Reckon.png

    🎉 Get rewarded for contributing to the Reckon Community! Learn how you could get a $100 gift voucher each month HERE.

  • David Darling
    David Darling Member Posts: 4 Reckoner Reckoner
    edited June 2020
    Thanks Rav,
    When I logged in last night, there was no unpaid invoice available to pay, however it is now there.

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