Reckon One issue with 'Add Single Touch Payroll (EOFY) Report' for 2020 year

Michael_10733455
Michael_10733455 Member Posts: 2 Novice Member Novice Member
edited July 2020 in Reckon One
Help!!
Trying to process the 2020 eofy stp report.
After clicking on Single Touch Payroll (EOFY),
I click on the ADD button,
Change the financial year to 2019-2020 in the drop down menu,
Click on 'add single touch payroll (EOFY) report'
A little notification in the top right of the screen pops up with 'Saved', but i dont see any 2019-2020 report in either the All or Draft tabs in the summary table. where has it saved too?
I've watched the how to video for the this https://www.youtube.com/watch?v=wgFjZdHNguc&t=134s (about 38 seconds in) the report doesn't show for me.
What am i missing?

Comments

  • Michael_10733455
    Michael_10733455 Member Posts: 2 Novice Member Novice Member
    edited July 2020
    Solved!, Found that someone had brought in some opening balances (Nil values) into that specific payroll year and that prevented the EOFY stp report from populating