LOW RESOLUTION RECKON HOSTED

MGMM20
MGMM20 Member Posts: 1 Novice Member Novice Member
edited September 2020 in Accounts Hosted

Hi I am having trouble with the resolution on reckon hosted. this has been happening for a couple of weeks now and it is really had to see.

i have changed the sizing of the screen.

can anyone assist?

thank you

Comments

  • Mario_10087432
    Mario_10087432 Reckon Alumni Posts: 51 Former Reckon Staff Member Former Reckon Staff

    Hi @MGMM20 ,

    Does this happen in Google Chrome? If it does, please try turning off Hardware Acceleration. Go to the top right corner and click on the 3 vertical dots > choose Settings > Advanced > System> turn off 'Use hardware acceleration when available'. Relaunch your browser, and try using Reckon Accounts Hosted again.

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