email or print a credit note for a supplier

54479
54479 Member Posts: 10 Reckoner Reckoner
edited September 2020 in Accounts Hosted

I am unable to email or print a credit note I raised for a supplier in Reckon Accounts Hosted. Any suggestions please

Best Answer

  • 54479
    54479 Member Posts: 10 Reckoner Reckoner
    Answer ✓

    Thanks for your response. We had a good reason to send a supplier a credit note but I will do as you suggest.

Answers

  • Bruce
    Bruce Member Posts: 444 Professional Partner Professional Partner

    Sounds odd as this is a standard feature.

    Just guessing - but have you created an email address for the supplier?

  • Kris_Williams
    Kris_Williams Member Posts: 3,853 Reckon Accounts Hosted Elite Expert Reckon Accounts Hosted Expert

    What is the message when you attempt to print?

  • 54479
    54479 Member Posts: 10 Reckoner Reckoner

    I do have the suppliers email address. Can't print as it is greyed out and unable to save as PDF

  • Acctd4
    Acctd4 Accredited Partner Posts: 3,906 Reckon Accounts Hosted Elite Expert Reckon Accounts Hosted Expert
    edited September 2020

    @54479

    You wouldn’t be sending a Supplier a Credit – these are Credits issued to you by a Supplier for credit against their bills which is why you’re unable to print or email it. 

    If necessary, you can view/print a Transaction History of the Credit (which shows the allocation details) by clicking on History > Print

    Capture3.JPG


    Shaz Hughes Dip(Fin) ACQ NSW, MICB

    *** Reckon Accredited Partner (AP) Bookkeeper - specialising EXCLUSIVELY in Reckon Accounts / Hosted ! ***

    * Regd BAS Agent (No: 92314 015)* ICB-Certified Bookkeeper* Snr Seasonal Tax Consultant since 2003 *

    Accounted 4 Bookkeeping Services

    Ballajura, WA

    shaz@accounted4.com.au

    https://accounted4.com.au

    (NB: Please give my post a Like or mark as Accepted Answer if I have been able to resolve your query as this helps others when seeking solutions!)

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