email or print a credit note for a supplier

5447954479 Member Posts: 5
edited September 21 in Accounts Hosted

I am unable to email or print a credit note I raised for a supplier in Reckon Accounts Hosted. Any suggestions please

Best Answer

  • 5447954479 Member Posts: 5
    Accepted Answer

    Thanks for your response. We had a good reason to send a supplier a credit note but I will do as you suggest.


  • BruceBruce Member Posts: 266 ✭✭

    Sounds odd as this is a standard feature.

    Just guessing - but have you created an email address for the supplier?

  • Kris_WilliamsKris_Williams Member Posts: 1,216 ✭✭✭

    What is the message when you attempt to print?

  • 5447954479 Member Posts: 5

    I do have the suppliers email address. Can't print as it is greyed out and unable to save as PDF

  • Acctd4Acctd4 Accredited Partner Posts: 936 ✭✭✭
    edited September 21


    You wouldn’t be sending a Supplier a Credit – these are Credits issued to you by a Supplier for credit against their bills which is why you’re unable to print or email it. 

    If necessary, you can view/print a Transaction History of the Credit (which shows the allocation details) by clicking on History > Print

    Shaz Hughes Dip(Fin) ACQ NSW, MICB

    Reckon Accredited Partner (AP) Bookkeeper * Regd BAS Agent (No: 92314 015) *

    ICB-Certified Bookkeeper * Seasonal Tax Consultant since 2003

    Accounted 4 Bookkeeping Services

    Ballajura, WA

    0422 886 003

    [email protected]

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