Adjustment note showing in bank reconcile

TonyS

Hi there,

My new employer uses Reckon. And when i tried to do bank rec. I found a few adjustment notes showing on the reconcile window. One example as follow:

When I dig into the adjustment note and the payment, i found:

Both adjustment note and cheque were cleared. And they seems linked as both show in customer's transaction list.

The bank was reconciled, so neither of the note or payment should appear in reconcile window.

So the question are, why this adjustment note show on reconcile window and how do i get rid of it.

Thanks all.

Tony

Acctd4

I'm wondering if the "Refund" Item has been incorrectly set up to post to the Bank account or "Undeposited Funds".  If you double-click on that Item in your Item List, what account is it posting to?