ATO STP Error
Hi, i just went to submit my next STP and saw an error from last weeks upload as follows...
Do I need to do anything about this? Do I need to resubmit this last payrun as a new payrun?
If I don't do anything and submit a new payrun for this week will this be okay?
I have just looked at my own myGov and saw in the ATO history that it does not appear to have gone through so I am guessing I need to resubmit the last payrun before continuing to do the current one.
Comments
-
Hi there @Dianne Poon
Can I just confirm, are you using the free STP mobile app? And also, did this message appear in the app following the submission?
ℹ️ Stay up to date with important news & announcements for your Reckon software! Click HERE for more info.
0 -
HI, no sorry I think I have posted my question in the wrong section.
I have the desktop reckon accounts premier.
0 -
I am thinking I need to do the previous payrun which showed up as an error again as either a new pay event or an update event. Can you [lease advise which one? thanks
0 -
Thanks for getting back to me @Dianne Poon, and no worries I've moved it over to the right place :)
For this kind of error, I'd recommend that you send it through again as a normal new pay event rather than an Update Event.
(Update Events are used to correct any errors with YTD or misclassifications etc).
Alternatively, as Single Touch Payroll is reported on a YTD basis only then when you send through your next regular submission, your balances will be updated at that point.
ℹ️ Stay up to date with important news & announcements for your Reckon software! Click HERE for more info.
0 -
Thank you Rav, and thanks for moving my question over to the correct section.
I will redo it as a new pay event and once I see it is "successful" I will go ahead and do my latest payrun.
We have are very lucky to have someone of your expertise to help us out!!
Regards, Dianne
1 -
Nice to see both payruns have been successful and we are back on track. Thanks again.
0
Categories
- All Categories
- 6.8K Accounts Hosted
- 10 📢 Reckon Accounts Hosted - Announcements
- 6K Reckon Accounts (Desktop)
- 3 📢 Reckon Accounts Desktop - Announcements
- 1.2K Reckon Payroll 🚀
- 21 Reckon Payroll Help Videos 🎥
- 21 Reckon Mate App
- 18 📢 Reckon Payroll - Announcements
- 3.1K Reckon One
- 7 📢 Reckon One - Announcements
- 11 Reckon Invoices App
- 14 Reckon Insights
- 114 Reckon API
- 830 Payroll Premier
- 325 Point of Sale
- 1.9K Personal Plus and Home & Business
- 73 About Reckon Community