Add bank feed error - This feed already exists in our system. Please contact support to claim

Question

Hi

I can see that the feed is active. I've made the changes to the company file as instructed. I've created the Fastcoding user.

When I go to bank feed management and click on Add Feed I get the error, "This feed already exists in our system. Please contact support to claim ownership of this feed."

Please help.

Thank you.

Peter

Ash_10861447 · Answer

https://community.reckon.com/discussion/comment/20621831#Comment_20621831

Hello

Can someone please help with the above?

Thanks, Ashish

Ash_10861447 · Answer

https://community.reckon.com/discussion/8027608/add-bank-feed-error-this-feed-already-exists-in-our-system-please-contact-support-to-claim

I am having the same issue. Has anyone solved the above issue?

Thanks Ashish

Rav · Answer

Hi there @Peter Brookman,

Can I just confirm that you've checked off the full process of connecting your BankData Fast Coding to Reckon Accounts Hosted using the process outlined in this guide below?

https://help.reckon.com/article/bxz7oppf4z-connecting-bank-data-fast-coding-to-reckon-accounts-hosted