*SOLVED* Issues with search on the Community (20 November 2020)

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Rav
Rav Administrator, Reckon Staff Posts: 15,392 Community Manager Community Manager
edited November 2020 in About Reckon Community

Hi everyone,

It looks like we're currently experiencing an issue with the ability search on the Community at the moment πŸ™. When entering any term or value into the search bar its resulting in an error page (example below). All other activity on the Community looks to be unaffected and is specific to search only at this stage.

I've escalated this issue to our forum platform provider and hope to have a resolution and/or more information very soon.

In the meantime, if you're looking for information on troubleshooting or error messages in your Reckon software, check out our Help site here - https://help.reckon.com/

Apologies for the inconvenience everyone.



ℹ️ Stay up to date with important news & announcements for your Reckon software! Click HERE for more info.

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  • Rav
    Rav Administrator, Reckon Staff Posts: 15,392 Community Manager Community Manager
    Options

    Hi again everyone.

    The issue affecting search has now been resolved and is working again as normal.


    Thanks for your patience everyone πŸ™‚


    ℹ️ Stay up to date with important news & announcements for your Reckon software! Click HERE for more info.

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