*SOLVED* Issues with search on the Community (20 November 2020)

Rav
Rav Administrator Posts: 12,632 Community Manager Community Manager
edited November 2020 in About Reckon Community

Hi everyone,

It looks like we're currently experiencing an issue with the ability search on the Community at the moment 🙁. When entering any term or value into the search bar its resulting in an error page (example below). All other activity on the Community looks to be unaffected and is specific to search only at this stage.

I've escalated this issue to our forum platform provider and hope to have a resolution and/or more information very soon.

In the meantime, if you're looking for information on troubleshooting or error messages in your Reckon software, check out our Help site here - https://help.reckon.com/

Apologies for the inconvenience everyone.

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Comments

  • Rav
    Rav Administrator Posts: 12,632 Community Manager Community Manager

    Hi again everyone.

    The issue affecting search has now been resolved and is working again as normal.


    Thanks for your patience everyone 🙂

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