Reckon Hosted - customer paid to wrong bank account

GlynisFNQ
GlynisFNQ Member Posts: 28 ✭✭

Hi everyone,

We are running two businesses with two separate bank accounts - sometimes we have the same customers listed on both.

A customer paid an invoice into the wrong bank account the other day and I am wondering how to apply it (to the original invoice).

In order to reconcile the amount within the incorrect business/bank account, I have made a journal entry to deposit the payment. But now I am unsure how to deposit it into the account it was supposed to go to in order to 'Create customer payment' within Reckon. I have transferred the amount from the incorrect to the correct bank account, so... perhaps I could show this in Reckon via 'Deposit to' our Contra account and then process a transfer from Contra to the correct bank account bank?


Help please! 🤔

Comments

  • Acctd4
    Acctd4 Accredited Partner Posts: 3,366 Reckon Accounts Hosted Expert Reckon Accounts Hosted Expert

    I'm assuming each business has a separate RAH Company File ...?

    In which case, rather than a Journal Entry, I would have just entered it as a "Make Deposit".  You can post it to any account (eg the Contra account) then just enter a "Write Chq" to the other Business, from that same Bank Account, posting again to the same account as the deposit to offset/clear the amount.  NB: NO Tax Codes !

    Shaz Hughes Dip(Fin) ACQ NSW, MICB

    *** Reckon Accredited Partner (AP) Bookkeeper - specialising EXCLUSIVELY in Reckon Accounts / Hosted ! ***

    * Regd BAS Agent (No: 92314 015)* ICB-Certified Bookkeeper* Snr Seasonal Tax Consultant since 2003 *

    Accounted 4 Bookkeeping Services

    Ballajura, WA

    shaz@accounted4.com.au

    https://accounted4.com.au

    (NB: Please give my post a Like or mark as Accepted Answer if I have been able to resolve your query as this helps others when seeking solutions!)
  • GlynisFNQ
    GlynisFNQ Member Posts: 28 ✭✭

    That makes it sounds a whole lot easier than I was thinking Shaz - thanks so much!

    And yep - gotcha - watch tax codes! 👍️

    Thanks!!

    Glynis