Personal Plus 2021 Registration Hangs
As a few other members have mentioned the renewal process has has been very problematic over the last 5 years or so. I have to ring for assistance every time as the online renewal never works. I received the email with my new installation key but when I enter it reckon says there's a problem and to call support. As it's been the Christmas/New Year period this hasn't been an option.
I ended up installing version 2021 which accepted my new installation key which was great. Now when I open the program is prompts me for my file's password. I enter that and it then says that I require to register and I click on the green arrow to proceed. The program then minimises in the top left of the screen and nothing happens after that. I have to stop it from Task Manager.
I an running Windows10. I have run the program as administrator. I have tried running it comparability mode. I have turned off my Nortons security. All to no avail. Every time I restart the program it just hangs there.
Any suggestions anyone?